Open spaces, warm welcome and safe holidays

For a peaceful and stress-free stay in Trentino

Wide-open spaces and the rhythms of nature have always made Trentino the ideal destination for those seeking balance and well-being in any season. Even during a snowy winter. This is what you can expect to find: 227 ski lifts, over 23 cross-country ski resorts, more than 6,000 km of trails, over 146 mountain lodges and a staggering 1,000 trees for every inhabitant! In Trentino, there’s no shortage of open spaces, which makes it easier to have a stress-free stay here.

We have worked hard and with great determination since last spring to ensure everyone’s safety, and to make your holidays a chance for you and your loved ones to focus on well-being. Thanks to the implementation of precise, thorough protocols with the goal of reducing risks and guaranteeing safety for everybody, Trentino aims to be a place where you can feel safe while respecting the rules.

When the time is right, we will be here, ready to welcome you, whether outdoors or in our hotels, in the lodges of our snow-capped mountains or in museums bursting with intriguing exhibits, on public transport and in our finest restaurants and wine cellars. We look forward to seeing you, eager to offer you not only the welcome we have always taken pride in extending, but also the chance to enjoy a holiday where you can recharge and take a deep breath in nature with your loved ones.

Attention: due to the constantly changing situation, sudden changes may be made to the regulations which may result in stricter or looser provisions. This page and the sections it contains will be constantly updated.
Last updated on: 15.02.2021

In Trentino, the situation is being monitored through the constant efforts of a dedicated task force. Trentino is in the orange zone and for this reason, travel and access will be limited to the businesses that have reopened in recent weeks.
Even the reopening date of ski lifts, which had been approved in the last few days, must be postponed.

Below, we have summarised the main measures which are in place in our province:

  • Trentino is in the orange zone and travel will be limited within the province as well. It will not be possible to travel to other regions, and the only travel allowed is what is strictly necessary, within one's own municipality, except for travel for proven work requirements or situations of necessity or for health reasons. It is still possible to go to your second home (owned by you, or rented on a long-term basis), even if you are coming from another region. However, you may only do so in the company of your family unit. Anyone who travels to their second home must provide proof of ownership or another right to use it, such as a long-term, registered lease, in existence before 14 January 2021.
     
  • The restriction on non-essential travel remains in place between the hours of 10:00 p.m. and 5:00 a.m. throughout the country. During the rest of the day, it is possible to travel to a single inhabited private home, inside the same municipality, once per day only, in a group of no more than two people (plus any minors or people who need to be accompanied). For those who live in a municipality with less than 6,000 inhabitants, they will be able to travel within 30 km of said municipality, also to visit a private home as described above, but avoiding the provincial capital.
     
  • It is compulsory to wear a face mask both indoors and outdoors and in the vicinity of people whom you do not live with (this also applies to car trips and in private homes). Children under the age of 6 remain exempt from this obligation, although the obligation to wear a face mask on all public transportation, for the entire duration of the journey, applies from the age of 3 years and up. People with health conditions that prevent them from wearing a face mask and anyone performing physical activity alone while outside of residential areas and respecting minimum social distancing of at least two metres from others are also exempt from the obligation to wear a mask.
     
  • Catering facilities such as bars, pubs, restaurants, ice cream parlours and bakeries will reopen from Monday 19 April for outdoor service between 5:00 a.m. and 6:00 p.m. From 6:00 p.m. onwards, they will only be open for takeaway, but this does not include bars without a kitchen (and other similar establishments) or establishments which only sell beverages. Home delivery is always permitted without time limits but in compliance with the rules on packaging and delivery. Restaurant service is allowed without time limits only within hotel facilities and only for hotel. guests.
     
  • In Trentino, it is also possible to travel outside your own municipality, within 30 km, to carry out individual sports activities outdoors, regardless of the number of inhabitants in your municipality, and always in compliance with the rules of social distancing. Wellness centres in hotel facilities are open subject to booking and for the exclusive use of guests, and spas can offer therapeutic and care services.
     
  • Public transport vehicles are running at 50% of their permitted capacity.
     
  • Museums and other cultural institutions are closed. 
  • Currently, Trentino falls into Italy’s orange zone  (medium risk), which means that movements within the entire province are limited. The Decree upholds the prohibition on movements between autonomous Provinces and Regions until 30th April, with the exception of movements for proven work needs, situations of need or for health reasons. In addition, it is possible to go to your second home (owned by you, or rented on a long-term basis) even if you are coming from another region. However, you may only do so in the company of your family unit.
     
  • The Italian Prime Ministerial Decree which governs travel to/from abroad until 30 April 2021, imposes the obligation to undergo a molecular or antigen test within 48 hours of embarkation or crossing the border for travellers coming from or who have stayed in/passed through the countries of the European Union, i.e. those in list C which can be checked on the Italian Ministry of Foreign Affairs website. You must also have the completed ministerial form with you, available for download in Italian and English. Both forms and additional information are available here on the website of the Ministry of Foreign Affairs.
     
  • Once in Trentino, you must report your arrival in Italy to the Trento APSS (Provincial Health Services) Prevention Department by emailing segreteria.uoisp@apss.tn.it and attaching a copy of your completed self-certification, ID and test results, also acceptable in the original language.
     
  • For more detailed information, please see the “Viaggiare Sicuri” website and fill in the interactive questionnaire, which may help to provide guidelines for your specific situation.
     
  • For information regarding swabs, it is possible to call the Ministry of Health at the following numbers:
    from overseas: +39 0232008345 - +39 0283905385
    from Italy: freephone number 1500
     
  • In Trentino, the freephone number 800 867 388 is active from 8:00 a.m. to 6:00 p.m. Monday to Friday and from 8:00 a.m. to 2:00 p.m. on Saturdays for enquiries about applicable regulations, protocols and travel, as well as the procedures regarding swabs, isolation and quarantine.

An extensive network of medical facilities and rapid intervention in emergency situations: these are the two defining features of Trentino’s healthcare system and the service it provides to guests as well as locals. This essential service, together with many others, will ensure that you have peace of mind during your holiday in Trentino. You’ll probably be wondering if the healthcare crisis is under control here in Trentino, if and how the situation is being monitored, and whether there are specific procedures in place in the event of contagion.

We’d like to put your mind at ease. We want to share with you how Trentino has managed the epidemic and what precautionary measures have been put in place to protect the health of guests and locals. In the wake of the COVID-19 healthcare crisis, a task force was set up to monitor the trend of coronavirus infection in Trentino. Hospitals have been reorganised to increase the number of beds in intensive care and a pre-triage system has been implemented with a dedicated area and immediate assistance for people displaying flu symptoms.

To deal with the emergency, a national toll-free COVID number has been set up, active 24 hours a day for each citizen and can be reached by dialling 1500. The single emergency number, 112, should be used for all other emergencies.
Another useful tool created to counter the spread of the epidemic is IMMUNI, the national contact tracing APP, which lets you know if you have been in contact with others who are infected. For more information and to download the app, go here.

 

What should you do if you think you have COVID-19 symptoms?

If you have a fever, cough or difficulty in breathing or you suspect you have had close contact with a person affected by COVID-19, do not go to A&E or the medical clinics located throughout the territory! Inform management or the owner of the property where you are staying in order to contact the tourist medical service in the area as soon as possible, which will take action with the provincial body for Healthcare Services to carry out the medical examination in safety.

More information on services organised in Trentino can be found here.

Trentino accommodation facilities are waiting for you! And to allow you to book a carefree holiday, they have come up with numerous proposals that offer you an included insurance that protects your trip from cancellations, delays, unpredictable hitches and unpleasant interruptions. Rediscover the beauty of dreaming of holidays, waiting for the time when you can return to travel. You can find out more on this page