For Trentino, safety comes first.

In this section, you can learn more about all the measures put in place by our operators and tourist service providers to protect you and your loved ones.

A safe and insured holiday in Trentino

Limit any unexpected surprises with our offers with insurance included

In Trentino work has never ceased to ensure that you can enjoy a refreshing and relaxing holiday; wide open spaces, adventure in close contact with nature, procedures and protocols that will make you feel safe as soon as you reach our mountains (safe holidays link), but also many offers with insurance included, with an insurance policy included in the price to cover unexpected events and cancellations for greater peace of mind.

Notwithstanding the delicate and uncertain times, you can look forward to your next holiday and leave your worries behind. By booking one of the Insured Trentino holiday offers in advance, you can secure your ideal stay in good time without having to worry about cancellation penalties, not even in the event of mandatory quarantine or caring for a relative up to the 2nd degree who tested positive for Covid-19.

The insurance policy will cover you even for other unexpected events or hitches that might hinder your departure or your stay in Trentino such as but not limited to sickness, an accident or pregnancy.

Read on to find out more!

Prevention is always best. Insure your trip!

Buy one of the offers made available by Trentino resorts with insurance included, on the booking and cancellation terms as specified in each offer: you can protect your holiday against cancellation penalties, late arrival or early departure.

The insurance policy shall apply in the event of:

  • sickness (including Covid), covering up to a 2nd degree relative
  • job loss, furloughing, unemployment, new employment
  • the insured person being called for jury service, or as a witness or as a Justice of the Peace
  • extraordinary and unforeseeable damage to the insured party’s home that requires his or her presence
  • theft of identity documents necessary for expatriation occurring 5 days prior to the departure date
  • inability to reach the place of departure due to an accident or breakdown along the way
  • complications associated with pregnancy

The insurance will reimburse the deposit and any cancellation penalties you may have already paid. The refund is guaranteed net of insurance excess, if this is requested (see the next FAQ to learn more about this). If you have to cut short your holiday, it will be the insurance and not the resort that will refund the part of the holiday that you have not enjoyed.
 

The maximum sum assured is €8,000 per insured person.
The excess can vary from 0, in the event of death or hospitalization for more than 3 days, up to 10% of the amount to be compensated as resulting from the deposit amount and the penalties due in all the other cases.

N.B. Excess is always due by the insured party.

Fiduciary isolation by the insured party following a positive swab test is covered by the policy as it certifies to all intents and purposes the presence of an illness.

Fiduciary quarantine, for healthy individuals who have come into close contact with other individuals who tested positive and who could potentially be exposed to the risk of infection, is covered by insurance, in cases where it affects the insured or a travel companion and provided it is corroborated with official documentation issued by the public authorities

In the event of a lockdown or quarantine that affects part or all of a population or geographical area or that applies to the place of departure, travel destination or intermediate stages, the insurance will not cover the costs, but you can contact the hotel in which you booked the holiday to check the commercial conditions and request the issuance of a voucher that can be used, within 18 months, for the activation of a future travel insurance with the same company.

The insurance policy has to be activated within 48 hours after your booking confirmation. However, when you book an Insured Holiday in Trentino offer, the resort will activate the insurance in your name on your behalf.

Insurance cover can be activated for all citizens who are resident in the European Union and the EEA.

Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Hungary.