… BOOOM!
An explosion of joy, colors, games, and amazing places to visit in Andalo, the pearl of Trentino, where nature winks and invites both young and old to discover every treasure. A holiday for families is like a watercolor of possibilities just waiting to be painted! Do it here in our 100% family hotel with animation, babysitting, Kids Restaurant and Mini Club!
And for you, dear parents, plenty of free time to dedicate to yourselves – enriched by exquisite gastronomy – and your relaxation with a fabulous wellness proposal!
Everybody to the track, then: ready… set… vacationaa!!!
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Trentino Guest CardIf you book here you will get the Trentino Guest Card directly with your booking confirmation. It gives you free entry to all the main museums, and exclusive services. It allows you to circulate freely on public transport.
- My Family Hotel
Health and security measures
- Checklists how to clean rooms - during stay and after departure
- Disinfection of often touched items and surfaces
- Guests may ask for no room cleaning during their stay
- Usage of cleansers that are effective against Corona Virus
- Bedlinen, towels and laundry are washed according to rules of local authorities
- Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
- Accommodation is sealed after cleaning
- Regular ventilation of commonly accessible areas
- Disinfecting of rented equipment
- Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
- Accommodation is disinfected between every guest stay
- Laundry is washed at highest temperature that is allowed by producer
- Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
- Storing of staff roster for four weeks
- Usage of health- or tracking apps is recommended
- Surgical mask for guests available
- Well visible stand-up display with Covid19 rules in front of entrance
- Procedure for health checks of guests available
- Disinfectant for hands in accommodation and common rooms
- Staff follows all security rules of the local authorities
- Sensitizing of employees to meet min. distance rules
- Employees wear surgical masks
- Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
- Regular Covid19 tests for employees that have direct guest contact
- All plates and dishes, cutlery, glasses are disinfected
- Compliance of distance in all food areas
- One-way gloves for guests at the buffet
- App for room service
- Distance rules are kept
- Min. distance between tables and seatings or distance by separators
- Contactless checkIn/checkOut
- Non-cash payment possible
- Separation or physical barriere between staff and guests in corresponding areas
Host information
For over 40 years, our family has made hospitality our distinction. We, and our daughter Beatrice, will be happy to welcome you to our hotel, combining tradition with modern touches.
Ready to discover us?
Facilities
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Wellness
- aromatic steam sauna
- wellness area
- massage
- caldarium sauna
- beauty treatment
- relaxation room
- Kneipp's facility
- tanning booth
- body treatment
- esthetic treatment
- steambath
- sauna
- indoor swimming pool
- whirlpool
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Spa
- Turkish bath
- whirlpool
- tanning booth
- massages
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Sports / Leisure time
- tobogganing
- free admission to indoor/outdoor pool
- swimming pool
- adventure tours
- mountain activities
- hikes/guided hiking tours
- mountain/hiking guide
- organized activities/guest services/house program
- table tennis
- lounge chairs free of charge
- ski instructor/tour guide
- garden / meadow
- indoor pool with children's basin
- snowshoe hiking
- nordic walking
- entertainment evenings
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Facilities / Services
- terrace
- bar
- sundeck
- bicycle parking space
- reading room
- luggage storage
- free use of internet
- electric car charging station
- safe
- park
- own skibus
- ballroom/events room max. pers.: 100
- welcome drink
- Satellite TV
- common room
- internet - e-mail available
- disabled accessible
- wheelchair accessible
- bowl
- lift / elevator
- pets welcome
- laundry service
- car parking lot
- Farm produce
- tiled stove
- open fire-place
- cellar bar
- wireless corner
- TV room
- heating
- room service
- disabled washroom
- own garden
- motorcycle parking spot
- boot dryer
- ironing service
- wake-up service
- ski storeroom
- library
- only small pets allowed
- crib
- information on the region
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Location
- green area
- quiet location
- accessible by ski lifts or shuttle
- reachable by car
- central location
- supermarket - distance (m): 2
- meadowlands
- near the supermarket: 2
- reachable by bike
- right at the ski-bus/ hiking-bus/ bus stop
- mountain location
- ski lifts - distance (m): 500
- reachable by MTB, E-Bike
- ATM - distance (m): 100
- altitude (mt. a.s.l.): 1000
- centrally located
- Private setting
- edge of ski run
- cross-country trails - distance (m): 200
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Children
- baby bath tub
- children's bikes
- children's program
- Stroller on request
- crib/baby bed
- indoor games
- children's pool
- children's equipment
- mini club
- playground
- bottle warmer
- full facilities for babies
- children's menus
- baby monitor on request
- babysitter on request
- childcare for baby meal
- children's bed
- baby change pad
- highchair
- stroller rental
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Meals
- vegetarian food
- children's menu
- à la carte restaurant
- organic food
- traditional cuisine
- gluten-free meals
- afternoon snack
- packed lunch
- buffet
- grilled food
- breakfast buffet
- à la carte menu
- international cooking
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Suitability
- wheelchair accessible
- children
- families
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Beds & rooms
- double room/s: 15
- single room/s: 5
- bed / s: 57
- multi-bed room/s: 4
- room
- suite / s: 5
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Camping facilities
- infant (euro/Night): 15
- extra Child (euro/Night): 15
- pets (euro/Night): 20
- child visitor ( euro/Day): 15
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Rental
- bike rental
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Category
- family hotel
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Payment methods
- credit cards accepted
- cash payment
- bank transfer
- EC-Cash/Maestro
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Foreign languages
- German
- English
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Courses / Instructions
- nordic walking lessons
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Meetings / Conferences
- WiFi
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Conditions
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The reservation is considered confirmed upon payment of a deposit amounting to 30% of the stay;
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The deposit is refunded in case of cancellation before 14 days prior to arrival. From 14 days to no show we ask for a payment of 80% of the board (also in case of illness or other objective impediments). In any case of cancellation we will still retain € 70.00 office expenses.
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The room is available from 3 p.m. on the day of arrival and we ask for it to be vacated by 10 a.m. on the day of departure.
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Contact & Directions
FAMILY & WELLNESS HOTEL SERENA
38010 ANDALO IT
Arrival
Check-in starting at 2.30 pm by midnight. Please advise in case of arrival after 7.00 pm
Trust-You rating
360° " Panorama"
Panoramica Family Hotel Serena" Photos"
Rooms
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More details
- Comfortable beds
- Some with balcony
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
hairdryer, WiFi, closet, low-noise room/apart., bed linen available, telephone, cable TV, self check in, safe, bathrobe, air conditioning, desk, toilet laundry, towels available, mini-bar, kettle, heater, Wi-fi free of charge, TV, internet connection available, toiletries, linen provided
Bathroom facilities
shower, running hot/cold water, courtesy toiletries, shower, toilet, wash stand, toilet, no. of toilets: 1, no. of bathrooms: 1, bath, toilet, bidet
Bed distribution
French bed
Camping site
size in square meters: 17, TV connection
Location/room with view/apartment
main building
" Photos"
![singola 232]( "singola 232")
![2323]( "2323")
![5DSM4903(1)]( "5DSM4903(1)")
AvailableAvailable, No arrivalOnly departureNot available -
Size 20 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 1 Bedrooms 1 More details
Family Luna
The ideal solution for families with only one child, they are known for their characteristic style, the lovely wood panelling or the exposed beams that cover the walls in gold, pink or white colours. The environment offers the opportunity to host a third bed or a crib for the little ones.
- Comfortable beds
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bed distribution
double bed (1 bed/2 mattresses), single bed, number single bed/s: 1, number toddler bed/s: 1
Room/apartment features
mini-bar, towels available, cable TV, refrigerator, WiFi, desk, bed linen available, bathrobe, bed linen (non-allergenic), Wi-fi free of charge, air conditioning, self check in, safe, low-noise room/apart., kettle, TV, bedding, closet, toilet laundry, hairdryer, family room/apt., linen provided , non-smoking room/apt.
Bathroom facilities
courtesy toiletries, bath, shower, toilet, shower, wash stand, bath, toilet, bidet, toilet
Location/room with view/apartment
main building
" Photos"
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![108]( "108")
![468]( "468")
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![DSC_1284]( "DSC_1284")
AvailableAvailable, No arrivalOnly departureNot available -
More details
- Comfortable beds
- Balcony
- Flooring in parquet
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
WiFi, Wi-fi free of charge, air conditioning, no carpet, linen provided , hairdryer, baby change pad, non-smoking room/apt., bed linen available, telephone, heater, cable TV, smart working area, towels available, balcony, TV, bathrobe, toilet laundry, closet, mini-bar
Bathroom facilities
toilet, courtesy toiletries, shower, separate toilet, shower, toilet, wash stand, bidet, bath, toilet
Location/room with view/apartment
main building
Bed distribution
double bed (1 bed/2 mattresses), number toddler bed/s: 2
" Photos"
![image00008_1]( "image00008_1")
![DSC_1350]( "DSC_1350")
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![104 compressa 3]( "104 compressa 3")
AvailableAvailable, No arrivalOnly departureNot available -
More details
For larger families, the Cielo family is the ideal solution with beautiful wood panelling and comfortable bunk beds or beds for children. Wood dominates the environment and enhances the typically Alpine charm of the room. A perfect solution for those who love comfort on vacation and are looking for a unique style.
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
- Comfortable beds
- Balcony
- Bathroom with shower box
- Satellite TV with SKY programming
- Safe
- Kettle
- Hairdryer
- Mini-fridge stocked on request
- Poncho for children, to be used at the pool
- Wellness bag: with bathrobes, slippers, and pool towels for adults and children
Room/apartment features
bathrobe, WiFi, balcony (in some rooms), desk, cable TV, balcony, closet, hairdryer, refrigerator, Wi-fi free of charge, telephone, TV, kettle, baby change pad
Bathroom facilities
bath, toilet, bath, shower, toilet, toilet, running hot/cold water, shower, wash stand, bidet
" Photos"
![2300]( "2300")
![234]( "234")
![2344]( "2344")
AvailableAvailable, No arrivalOnly departureNot available -
More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
running hot/cold water, shower, toilet, courtesy toiletries, toilet, shower, wash stand, bidet, bath, toilet
Room/apartment features
hairdryer, kettle, bathrobe, heater, mini-bar, closet, bed linen available, telephone, desk, toilet laundry, WiFi, TV, balcony, cable TV, toiletries, non-smoking room/apt.
Bed distribution
number toddler bed/s: 1, double bed (1 bed/2 mattresses), number single bed/s: 2
Location/room with view/apartment
main building
" Photos"
![_88A9634 - Copia]( "_88A9634 - Copia")
![FOM]( "FOM")
![224]( "224")
![2244]( "2244")
AvailableAvailable, No arrivalOnly departureNot available -
Size 38 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
shower, toilet, separate toilet, courtesy toiletries, toilet, shower, bath
Room/apartment features
closet, no carpet, separate bedroom/s: 0, bathrobe, hairdryer, TV, WiFi, mini-bar, desk, telephone, kettle, balcony, toilet laundry
Bed distribution
double bed (1 bed/2 mattresses), number toddler bed/s: 2
Location/room with view/apartment
main building
" Photos"
![Hotel Montagna Inverno Italia-8]( "Hotel Montagna Inverno Italia-8")
![DSC_1295]( "DSC_1295")
![DSC_1297]( "DSC_1297")
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![DSC_1304]( "DSC_1304")
![DSC_1298]( "DSC_1298")
![DSC_1335]( "DSC_1335")
![DSC_1331]( "DSC_1331")
![DSC_1340]( "DSC_1340")
![DSC_1338]( "DSC_1338")
AvailableAvailable, No arrivalOnly departureNot available -
Size 55 m² Occupancy 1 - 2 adults , 1 - 5 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bed distribution
number king-size bed/s: 1, number toddler bed/s: 5
Room/apartment features
separate bedroom/s: 0, TV, telephone, cable TV, modern furnishing, bathrobe, WiFi, balcony, bed linen available, kettle, hairdryer, coffeemaker, toilet laundry, separate living room, heater, baby change pad, closet, non-smoking room/apt., luxurious furnishing
Bathroom facilities
separate toilet, shower, toilet, courtesy toiletries, shower
Location/room with view/apartment
main building
" Photos"
![image3]( "image3")
![DSC_1265]( "DSC_1265")
![DSC_1270]( "DSC_1270")
![DSC_1272]( "DSC_1272")
![DSC_1267]( "DSC_1267")
AvailableAvailable, No arrivalOnly departureNot available -
Size 50 m² Occupancy 1 - 2 adults , 1 - 3 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
bathrobe, closet, telephone, balcony, coffeemaker, hairdryer, TV, Wi-fi free of charge, bed linen available, towels available, WiFi, cable TV, terrace, kettle, smart working area
Bathroom facilities
shower, toilet, bath, toilet, bath, toilet, courtesy toiletries, shower
Location/room with view/apartment
main building
" Photos"
![Hotel-Serena-PRINT-39]( "Hotel-Serena-PRINT-39")
![Hotel-Serena-PRINT-59]( "Hotel-Serena-PRINT-59")
![Hotel-Serena-PRINT-45]( "Hotel-Serena-PRINT-45")
![Suite bagno]( "Suite bagno")
![Suite 112]( "Suite 112")
AvailableAvailable, No arrivalOnly departureNot available
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