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FAMILY & WELLNESS HOTEL SERENA

hotel
Andalo , 1000 altitude (mt. a.s.l.)
4.9
Excellent
(68 Ratings)
from €84.00

BOOOM!
An explosion of joy, colours, games and fantastic places to visit in Andalo, the pearl of Trentino, where Mother Nature beckons adults and children to discover every treasure. A family vacation like this is a mosaic of possibilities just waiting to compose!
Enjoy yourselves here in our 100% family hotel with entertainment servicebabysittingKids’ Restaurant and Mini Club!

For you, dear parents, lots of free time to dedicate to yourself - enhanced by exquisite cuisine - and to add to your relaxation we offer a fabulous wellness proposal!

So, everyone in position: ready ... set ... vacation!

This accommodation is a member of
  • Trentino Guest Card
    If you book here you will get the Trentino Guest Card directly with your booking confirmation. It gives you free entry to all the main museums, and exclusive services. It allows you to circulate freely on public transport.
This accommodation is a member of
  • My Family Hotel

Health and security measures

  • Surgical mask for guests available
  • Well visible stand-up display with Covid19 rules in front of entrance
  • Procedure for health checks of guests available
  • Staff follows all security rules of the local authorities
  • Disinfectant for hands in accommodation and common rooms
  • Bedlinen, towels and laundry are washed according to rules of local authorities
  • Usage of cleansers that are effective against Corona Virus
  • Disinfection of often touched items and surfaces
  • Checklists how to clean rooms - during stay and after departure
  • Laundry is washed at highest temperature that is allowed by producer
  • Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
  • Regular ventilation of commonly accessible areas
  • Accommodation is sealed after cleaning
  • Disinfecting of rented equipment
  • Guests may ask for no room cleaning during their stay
  • Accommodation is disinfected between every guest stay
  • Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
  • Employees wear surgical masks
  • Sensitizing of employees to meet min. distance rules
  • Regular Covid19 tests for employees that have direct guest contact
  • Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
  • Storing of staff roster for four weeks
  • Usage of health- or tracking apps is recommended
  • Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
  • All plates and dishes, cutlery, glasses are disinfected
  • Compliance of distance in all food areas
  • One-way gloves for guests at the buffet
  • Separation or physical barriere between staff and guests in corresponding areas
  • Min. distance between tables and seatings or distance by separators
  • Distance rules are kept
  • App for room service
  • Contactless checkIn/checkOut
  • Non-cash payment possible

Host information

Family_Hotel_Serena-184

For over 40 years, our family has made hospitality our distinction. We, and our daughter Beatrice, will be happy to welcome you to our hotel, combining tradition with modern touches.

Ready to discover us?


Facilities

  • Wellness

    • wellness area
    • massage
    • beauty treatment
    • aromatic steam sauna
    • caldarium sauna
    • relaxation room
    • body treatment
    • Kneipp's facility
    • tanning booth
    • esthetic treatment
    • steambath
    • sauna
    • whirlpool
    • indoor swimming pool
  • Facilities / Services

    • electric car charging station
    • safe
    • own skibus
    • ballroom/events room max. pers.: 100
    • park
    • internet - e-mail available
    • bicycle parking space
    • free use of internet
    • bar
    • sundeck
    • terrace
    • satellite TV
    • welcome drink
    • common room
    • wheelchair accessible
    • bowl
    • disabled accessible
    • pets welcome
    • laundry service
    • lift / elevator
    • farm produce
    • tiled stove
    • car parking lot
    • wireless corner
    • TV room
    • open fire-place
    • cellar bar
    • room service
    • heating
    • motorcycle parking spot
    • disabled washroom
    • own garden
    • boot dryer
    • ironing service
    • wake-up service
    • ski storeroom
    • library
    • only small pets allowed
    • reading room
    • luggage storage
    • information on the region
    • crib
  • Sports / Leisure time

    • mountain/hiking guide
    • table tennis
    • free admission to indoor/outdoor pool
    • mountain activities
    • hikes/guided hiking tours
    • tobogganing
    • organized activities/guest services/house program
    • lounge chairs free of charge
    • indoor pool with children's basin
    • ski instructor/tour guide
    • snowshoe hiking
    • garden / meadow
    • nordic walking
    • entertainment evenings
    • swimming pool
    • adventure tours
  • Children

    • children's program
    • Stroller on request
    • baby bath tub
    • crib/baby bed
    • indoor games
    • stroller rental
    • mini club
    • playground
    • children's equipment
    • bottle warmer
    • children's pool
    • full facilities for babies
    • children's menus
    • babysitter on request
    • baby monitor on request
    • children's bikes
    • baby change pad
    • highchair
    • children's bed
  • Location

    • meadowlands
    • supermarket - distance (m): 2
    • quiet location
    • vicino al supermercato: 2
    • green area
    • right at the ski-bus/ hiking-bus/ bus stop
    • reachable by bike
    • mountain location
    • altitude (mt. a.s.l.): 1000
    • reachable by MTB, E-Bike
    • ATM - distance (m): 100
    • ski lifts - distance (m): 500
    • zona centro
    • accessible by ski lifts or shuttle
    • central location
    • edge of ski run
    • reachable by car
    • cross-country trails - distance (m): 200
    • private setting
  • Meals

    • children's menu
    • à la carte restaurant
    • gluten-free meals
    • traditional cuisine
    • organic food
    • afternoon snack
    • packed lunch
    • buffet
    • grilled food
    • breakfast buffet
    • vegetarian food
    • à la carte menu
    • international cooking
  • Beds & rooms

    • single room/s: 1
    • double room/s: 3
    • bed / s: 57
    • room
    • multi-bed room/s: 28
    • suite / s: 3
  • Camping facilities

    • infant (euro/Night): 15
    • extra Child (euro/Night): 15
    • pets (euro/Night): 20
    • child visitor ( euro/Day): 15
  • Category

    • family hotel
  • Spa

    • Turkish bath
    • whirlpool
    • tanning booth
    • massages
  • Rental

    • bike rental
  • Payment methods

    • credit cards accepted
    • cash payment
    • transfer
    • EC-Cash/Maestro
  • Suitability

    • children
    • families
    • wheelchair access
  • Courses / Instructions

    • nordic walking lessons
  • Foreign languages

    • German
    • English
  • Meetings / Conferences

    • WiFi
  • Conditions

    1. To reserve a room you can contact us by e-mail or by phone. Your name, surname, address, telephone number and e-mail address will be requested and a confirmation e-mail will be sent to you.
    2. In the event of cancellation of the reservation up to 35 days from the arrival we fully refund the deposit; from 34 days up to 21 days from the arrival no refund; from 20 to 11 days from the arrival in case of cancellation a penalty is applied equal to 60% of the total amount of the stay; from 10 days to no show the penalty will be 80% of the total amount. In any case, € 70.00 will be retained for booking administration costs.

Contact & Directions

FAMILY & WELLNESS HOTEL SERENA

VIA CROSARE, 17,
38010 ANDALO IT

Arrival

Check-in starting at 2.30 pm by midnight. Please advise in case of arrival after 7.00 pm

Trust-You rating


" Photos"

  • Size 17 m²
    Occupancy 1 adult
    Rooms 1
    Bedrooms 1
  • Size 18 m²
    Occupancy 2 adults , 0 - 1 children
    Rooms 1
    Bedrooms 1
  • Size 20 m²
    Occupancy 1 - 2 adults , 1 - 2 children
    Rooms 1
    Bedrooms 1
  • Size 38 m²
    Occupancy 2 adults , 1 Child
    Rooms 1
    Bedrooms 1
  • Size 30 m²
    Occupancy 2 adults , 2 children
    Rooms 1
    Bedrooms 1
  • Size 38 m²
    Occupancy 2 adults , 2 children
    Rooms 1
    Bedrooms 1
  • Size 38 m²
    Occupancy 1 - 2 adults , 1 - 2 children
    Rooms 2
    Bedrooms 2
  • Size 55 m²
    Occupancy 1 - 2 adults , 1 - 5 children
    Rooms 2
    Bedrooms 2
  • Size 50 m²
    Occupancy 1 - 2 adults , 1 - 3 children
    Rooms 2
    Bedrooms 2

per person/night
from €84.00
Why book with us
  • No booking fees
  • Exclusive offers
  • 100% secure platform
  • Trentino Guest Card immediately for you