FAMILY & WELLNESS HOTEL SERENA

hotel
Andalo , 1000 altitude (mt. a.s.l.)
4.9
Excellent
(72 Ratings)
No products available

BOOOM!
An explosion of joy, colours, games and fantastic places to visit in Andalo, the pearl of Trentino, where Mother Nature beckons adults and children to discover every treasure. A family vacation like this is a mosaic of possibilities just waiting to compose!
Enjoy yourselves here in our 100% family hotel with entertainment servicebabysittingKids’ Restaurant and Mini Club!

For you, dear parents, lots of free time to dedicate to yourself - enhanced by exquisite cuisine - and to add to your relaxation we offer a fabulous wellness proposal!

So, everyone in position: ready ... set ... vacation!

This accommodation is a member of
  • Trentino Guest Card
    If you book here you will get the Trentino Guest Card directly with your booking confirmation. It gives you free entry to all the main museums, and exclusive services. It allows you to circulate freely on public transport.
This accommodation is a member of
  • Cycling & MTB
  • DPGC
  • Assicurazione inclusa
  • My Family Hotel
  • Hotel+Skipass
  • Family Friendly

Health and security measures

  • Surgical mask for guests available
  • Well visible stand-up display with Covid19 rules in front of entrance
  • Procedure for health checks of guests available
  • Staff follows all security rules of the local authorities
  • Disinfectant for hands in accommodation and common rooms
  • Bedlinen, towels and laundry are washed according to rules of local authorities
  • Usage of cleansers that are effective against Corona Virus
  • Checklists how to clean rooms - during stay and after departure
  • Disinfection of often touched items and surfaces
  • Laundry is washed at highest temperature that is allowed by producer
  • Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
  • Accommodation is sealed after cleaning
  • Regular ventilation of commonly accessible areas
  • Disinfecting of rented equipment
  • Guests may ask for no room cleaning during their stay
  • Accommodation is disinfected between every guest stay
  • Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
  • Employees wear surgical masks
  • Sensitizing of employees to meet min. distance rules
  • Regular Covid19 tests for employees that have direct guest contact
  • Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
  • Storing of staff roster for four weeks
  • Usage of health- or tracking apps is recommended
  • Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
  • All plates and dishes, cutlery, glasses are disinfected
  • Compliance of distance in all food areas
  • One-way gloves for guests at the buffet
  • Separation or physical barriere between staff and guests in corresponding areas
  • Distance rules are kept
  • App for room service
  • Min. distance between tables and seatings or distance by separators
  • Non-cash payment possible
  • Contactless checkIn/checkOut

Host information

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For over 40 years, our family has made hospitality our distinction. We, and our daughter Beatrice, will be happy to welcome you to our hotel, combining tradition with modern touches.

Ready to discover us?


Facilities

  • Wellness

    • Kneipp's facility
    • aromatic steam sauna
    • beauty treatment
    • body treatment
    • caldarium sauna
    • esthetic treatment
    • indoor swimming pool
    • massage
    • relaxation room
    • sauna
    • steambath
    • tanning booth
    • wellness area
    • whirlpool
  • Facilities / Services

    • TV room
    • ballroom/events room max. pers.: 100
    • bar
    • bicycle parking space
    • boot dryer
    • bowl
    • car parking lot
    • cellar bar
    • common room
    • crib
    • disabled accessible
    • disabled washroom
    • electric car charging station
    • farm produce
    • free use of internet
    • heating
    • information on the region
    • internet - e-mail available
    • ironing service
    • laundry service
    • library
    • lift / elevator
    • luggage storage
    • motorcycle parking spot
    • only small pets allowed
    • open fire-place
    • own garden
    • own skibus
    • park
    • pets welcome
    • reading room
    • room service
    • safe
    • satellite TV
    • ski storeroom
    • sundeck
    • terrace
    • tiled stove
    • wake-up service
    • welcome drink
    • wheelchair accessible
    • wireless corner
  • Sports / Leisure time

    • adventure tours
    • entertainment evenings
    • free admission to indoor/outdoor pool
    • garden / meadow
    • hikes/guided hiking tours
    • indoor pool with children's basin
    • lounge chairs free of charge
    • mountain activities
    • mountain/hiking guide
    • nordic walking
    • organized activities/guest services/house program
    • ski instructor/tour guide
    • snowshoe hiking
    • swimming pool
    • table tennis
    • tobogganing
  • Children

    • Stroller on request
    • baby bath tub
    • baby change pad
    • baby monitor on request
    • babysitter on request
    • bottle warmer
    • children's bed
    • children's bikes
    • children's equipment
    • children's menus
    • children's pool
    • children's program
    • crib/baby bed
    • full facilities for babies
    • highchair
    • indoor games
    • mini club
    • playground
    • stroller rental
  • Location

    • ATM - distance (m): 100
    • accessible by ski lifts or shuttle
    • altitude (mt. a.s.l.): 1000
    • central location
    • cross-country trails - distance (m): 200
    • edge of ski run
    • green area
    • meadowlands
    • mountain location
    • private setting
    • quiet location
    • reachable by MTB, E-Bike
    • reachable by bike
    • reachable by car
    • right at the ski-bus/ hiking-bus/ bus stop
    • ski lifts - distance (m): 500
    • supermarket - distance (m): 2
    • vicino al supermercato: 2
    • zona centro
  • Category

    • family hotel
  • Spa

    • Turkish bath
    • massages
    • tanning booth
    • whirlpool
  • Beds & rooms

    • bed / s: 57
    • double room/s: 3
    • multi-bed room/s: 28
    • room
    • single room/s: 1
    • suite / s: 3
  • Meals

    • afternoon snack
    • breakfast buffet
    • buffet
    • children's menu
    • gluten-free meals
    • grilled food
    • international cooking
    • organic food
    • packed lunch
    • traditional cuisine
    • vegetarian food
    • à la carte menu
    • à la carte restaurant
  • Camping facilities

    • Child visitor ( euro/Day): 15
    • Infant (euro/Night): 15
    • Pets (euro/Night): 20
    • extra Child (euro/Night): 15
  • Rental

    • bike rental
  • Payment methods

    • EC-Cash/Maestro
    • cash payment
    • credit cards accepted
    • transfer
  • Suitability

    • children
    • families
    • wheelchair access
  • Courses / Instructions

    • nordic walking lessons
  • Foreign languages

    • English
    • German
  • Meetings / Conferences

    • WiFi
  • Conditions

    1. To reserve a room you can contact us by e-mail or by phone. Your name, surname, address, telephone number and e-mail address will be requested and a confirmation e-mail will be sent to you.
    2. In the event of cancellation of the reservation up to 35 days from the arrival we fully refund the deposit; from 34 days up to 21 days from the arrival no refund; from 20 to 11 days from the arrival in case of cancellation a penalty is applied equal to 60% of the total amount of the stay; from 10 days to no show the penalty will be 80% of the total amount. In any case, € 70.00 will be retained for booking administration costs.

Contact & Directions

FAMILY & WELLNESS HOTEL SERENA

VIA CROSARE, 17,
38010 ANDALO IT

Arrival

Check-in starting at 2.30 pm by midnight. Please advise in case of arrival after 7.00 pm

Trust-You rating


" Photos"

Package offers

  • Size 18 m²
    Occupancy 2 adults , 0 - 1 children
    Rooms 1
    Bedrooms 1
  • Size 20 m²
    Occupancy 1 - 2 adults , 1 - 2 children
    Rooms 1
    Bedrooms 1
  • Size 38 m²
    Occupancy 2 adults , 1 child
    Rooms 1
    Bedrooms 1
  • Size 30 m²
    Occupancy 2 adults , 2 children
    Rooms 1
    Bedrooms 1
  • Size 38 m²
    Occupancy 2 adults , 2 children
    Rooms 1
    Bedrooms 1
  • Size 38 m²
    Occupancy 1 - 2 adults , 1 - 2 children
    Rooms 2
    Bedrooms 2
  • Size 55 m²
    Occupancy 1 - 2 adults , 1 - 5 children
    Rooms 2
    Bedrooms 2
  • Size 50 m²
    Occupancy 1 - 2 adults , 1 - 3 children
    Rooms 2
    Bedrooms 2

per person/night
from €80.00
Why book with us
  • No booking fees
  • Exclusive offers
  • 100% secure platform
  • Trentino Guest Card immediately for you
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