FAMILY & WELLNESS HOTEL SERENA
BOOOM!
An explosion of joy, colours, games and fantastic places to visit in Andalo, the pearl of Trentino, where Mother Nature beckons adults and children to discover every treasure. A family vacation like this is a mosaic of possibilities just waiting to compose!
Enjoy yourselves here in our 100% family hotel with entertainment service, babysitting, Kids’ Restaurant and Mini Club!
For you, dear parents, lots of free time to dedicate to yourself - enhanced by exquisite cuisine - and to add to your relaxation we offer a fabulous wellness proposal!
So, everyone in position: ready ... set ... vacation!
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Trentino Guest CardIf you book here you will get the Trentino Guest Card directly with your booking confirmation. It gives you free entry to all the main museums, and exclusive services. It allows you to circulate freely on public transport.
- My Family Hotel
Health and security measures
- Guests may ask for no room cleaning during their stay
- Checklists how to clean rooms - during stay and after departure
- Disinfection of often touched items and surfaces
- Usage of cleansers that are effective against Corona Virus
- Bedlinen, towels and laundry are washed according to rules of local authorities
- Laundry is washed at highest temperature that is allowed by producer
- Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
- Accommodation is sealed after cleaning
- Regular ventilation of commonly accessible areas
- Disinfecting of rented equipment
- Accommodation is disinfected between every guest stay
- Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
- Surgical mask for guests available
- Well visible stand-up display with Covid19 rules in front of entrance
- Procedure for health checks of guests available
- Disinfectant for hands in accommodation and common rooms
- Staff follows all security rules of the local authorities
- Storing of staff roster for four weeks
- Usage of health- or tracking apps is recommended
- Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
- Employees wear surgical masks
- Sensitizing of employees to meet min. distance rules
- Regular Covid19 tests for employees that have direct guest contact
- Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
- All plates and dishes, cutlery, glasses are disinfected
- Compliance of distance in all food areas
- One-way gloves for guests at the buffet
- App for room service
- Distance rules are kept
- Min. distance between tables and seatings or distance by separators
- Non-cash payment possible
- Contactless checkIn/checkOut
- Separation or physical barriere between staff and guests in corresponding areas
Host information
For over 40 years, our family has made hospitality our distinction. We, and our daughter Beatrice, will be happy to welcome you to our hotel, combining tradition with modern touches.
Ready to discover us?
Facilities
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Location
- quiet location
- green area
- near the supermarket: 2
- accessible by ski lifts or shuttle
- reachable by car
- supermarket - distance (m): 2
- meadowlands
- right at the ski-bus/ hiking-bus/ bus stop
- reachable by bike
- mountain location
- ski lifts - distance (m): 500
- reachable by MTB, E-Bike
- ATM - distance (m): 100
- altitude (mt. a.s.l.): 1000
- centrally located
- private setting
- edge of ski run
- cross-country trails - distance (m): 200
- central location
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Facilities / Services
- sundeck
- terrace
- bar
- reading room
- bicycle parking space
- free use of internet
- ballroom/events room max. pers.: 100
- own skibus
- internet - e-mail available
- satellite TV
- welcome drink
- park
- electric car charging station
- safe
- common room
- wheelchair accessible
- bowl
- disabled accessible
- lift / elevator
- pets welcome
- laundry service
- car parking lot
- farm produce
- tiled stove
- motorcycle parking spot
- boot dryer
- disabled washroom
- own garden
- room service
- cellar bar
- open fire-place
- wireless corner
- TV room
- heating
- ironing service
- wake-up service
- ski storeroom
- library
- only small pets allowed
- crib
- information on the region
- luggage storage
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Sports / Leisure time
- tobogganing
- organized activities/guest services/house program
- adventure tours
- mountain activities
- free admission to indoor/outdoor pool
- hikes/guided hiking tours
- table tennis
- mountain/hiking guide
- lounge chairs free of charge
- ski instructor/tour guide
- indoor pool with children's basin
- garden / meadow
- nordic walking
- snowshoe hiking
- entertainment evenings
- swimming pool
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Wellness
- aromatic steam sauna
- massage
- beauty treatment
- wellness area
- caldarium sauna
- tanning booth
- relaxation room
- Kneipp's facility
- body treatment
- esthetic treatment
- sauna
- steambath
- indoor swimming pool
- whirlpool
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Spa
- Turkish bath
- tanning booth
- whirlpool
- massages
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Rental
- bike rental
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Meals
- vegetarian food
- children's menu
- à la carte restaurant
- organic food
- traditional cuisine
- gluten-free meals
- packed lunch
- buffet
- afternoon snack
- grilled food
- breakfast buffet
- international cooking
- à la carte menu
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Children
- children's bikes
- baby bath tub
- children's program
- Stroller on request
- crib/baby bed
- indoor games
- children's pool
- mini club
- playground
- children's equipment
- bottle warmer
- children's menus
- full facilities for babies
- babysitter on request
- childcare for baby meal
- baby monitor on request
- highchair
- stroller rental
- children's bed
- baby change pad
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Beds & rooms
- double room/s: 3
- bed / s: 57
- single room/s: 1
- multi-bed room/s: 28
- room
- suite / s: 3
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Camping facilities
- infant (euro/Night): 15
- extra Child (euro/Night): 15
- pets (euro/Night): 20
- child visitor ( euro/Day): 15
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Category
- family hotel
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Payment methods
- credit cards accepted
- cash payment
- bank transfer
- EC-Cash/Maestro
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Suitability
- children
- families
- wheelchair accessible
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Foreign languages
- German
- English
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Courses / Instructions
- nordic walking lessons
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Meetings / Conferences
- WiFi
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Conditions
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The reservation is considered confirmed upon payment of a deposit amounting to 30% of the stay;
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The deposit is refunded in case of cancellation before 14 days prior to arrival. From 14 days to no show we ask for a payment of 80% of the board (also in case of illness or other objective impediments). In any case of cancellation we will still retain € 70.00 office expenses.
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The room is available from 3 p.m. on the day of arrival and we ask for it to be vacated by 10 a.m. on the day of departure.
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Contact & Directions
FAMILY & WELLNESS HOTEL SERENA
38010 ANDALO IT
Arrival
Check-in starting at 2.30 pm by midnight. Please advise in case of arrival after 7.00 pm
Trust-You rating
360° " Panorama"
Panoramica Family Hotel Serena" Photos"
Rooms
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More details
- Comfortable beds
- Some with balcony
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
heater, Wi-fi free of charge, kettle, safe, bathrobe, air conditioning, mini-bar, toilet laundry, desk, towels available, WiFi, closet, telephone, low-noise room/apart., cable TV, self check in, bed linen available, hairdryer, internet connection available, TV, linen provided , toiletries
Bathroom facilities
no. of bathrooms: 1, no. of toilets: 1, shower, toilet, bidet, running hot/cold water, shower, courtesy toiletries, wash stand, toilet, bath, toilet
Camping site
size in square meters: 17, TV connection
Location/room with view/apartment
main building
Bed distribution
French bed
" Photos"
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AvailableAvailable, No arrivalOnly departureNot available -
from €114.00
Size 20 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 1 Bedrooms 1 More details
Family Luna
The ideal solution for families with only one child, they are known for their characteristic style, the lovely wood panelling or the exposed beams that cover the walls in gold, pink or white colours. The environment offers the opportunity to host a third bed or a crib for the little ones.
- Comfortable beds
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
bidet, toilet, wash stand, shower, bath, shower, toilet, courtesy toiletries, bath, toilet
Room/apartment features
non-smoking room/apt., family room/apt., hairdryer, TV, low-noise room/apart., kettle, closet, toilet laundry, mini-bar, safe, refrigerator, desk, WiFi, bed linen available, bathrobe, bed linen (non-allergenic), self check in, air conditioning, Wi-fi free of charge, towels available, bedding, cable TV, linen provided
Bed distribution
number single bed/s: 1, number toddler bed/s: 1, single bed, double bed (1 bed/2 mattresses)
Location/room with view/apartment
main building
" Photos"
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AvailableAvailable, No arrivalOnly departureNot available -
from €141.00
Size 38 m² Occupancy 2 adults , 1 Child Rooms 1 Bedrooms 1 More details
- Comfortable beds
- Balcony
- Flooring in parquet
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
bidet, wash stand, shower, toilet, shower, toilet, courtesy toiletries, separate toilet, bath, toilet
Room/apartment features
towels available, smart working area, cable TV, heater, hairdryer, baby change pad, non-smoking room/apt., bed linen available, WiFi, no carpet, Wi-fi free of charge, air conditioning, linen provided , telephone, closet, mini-bar, balcony, TV, bathrobe, toilet laundry
Bed distribution
number toddler bed/s: 2, double bed (1 bed/2 mattresses)
Location/room with view/apartment
main building
" Photos"
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AvailableAvailable, No arrivalOnly departureNot available -
from €147.00
Size 30 m² Occupancy 2 adults , 2 children Rooms 1 Bedrooms 1 More details
For larger families, the Cielo family is the ideal solution with beautiful wood panelling and comfortable bunk beds or beds for children. Wood dominates the environment and enhances the typically Alpine charm of the room. A perfect solution for those who love comfort on vacation and are looking for a unique style.
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
wash stand, running hot/cold water, shower, bath, toilet, toilet, shower, toilet, bath, bidet
Room/apartment features
telephone, hairdryer, Wi-fi free of charge, cable TV, balcony, closet, bathrobe, balcony (in some rooms), WiFi, desk, refrigerator, kettle, baby change pad, TV
" Photos"
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![234]( "234")
![2344]( "2344")
AvailableAvailable, No arrivalOnly departureNot available -
from €164.00
Size 38 m² Occupancy 2 adults , 2 children Rooms 1 Bedrooms 1 More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
running hot/cold water, shower, toilet, courtesy toiletries, bath, toilet, toilet, shower, bidet, wash stand
Room/apartment features
kettle, bathrobe, hairdryer, mini-bar, heater, closet, non-smoking room/apt., bed linen available, telephone, desk, WiFi, toilet laundry, balcony, TV, cable TV, toiletries
Bed distribution
number toddler bed/s: 1, double bed (1 bed/2 mattresses), number single bed/s: 2
Location/room with view/apartment
main building
" Photos"
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![224]( "224")
![2244]( "2244")
AvailableAvailable, No arrivalOnly departureNot available -
from €164.00
Size 38 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
telephone, kettle, desk, mini-bar, balcony, toilet laundry, bathrobe, hairdryer, TV, separate bedroom/s: 0, WiFi, no carpet, closet
Location/room with view/apartment
main building
Bathroom facilities
shower, courtesy toiletries, separate toilet, bath, toilet, shower, toilet
Bed distribution
double bed (1 bed/2 mattresses), number toddler bed/s: 2
" Photos"
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![DSC_1340]( "DSC_1340")
![DSC_1338]( "DSC_1338")
AvailableAvailable, No arrivalOnly departureNot available -
from €174.00
Size 55 m² Occupancy 1 - 2 adults , 1 - 5 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
heater, bed linen available, kettle, hairdryer, coffeemaker, baby change pad, toilet laundry, separate living room, luxurious furnishing, closet, modern furnishing, bathrobe, WiFi, balcony, cable TV, separate bedroom/s: 0, TV, telephone, non-smoking room/apt.
Bed distribution
number toddler bed/s: 5, number king-size bed/s: 1
Bathroom facilities
courtesy toiletries, shower, toilet, separate toilet, shower
Location/room with view/apartment
main building
" Photos"
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![DSC_1270]( "DSC_1270")
![DSC_1272]( "DSC_1272")
![DSC_1267]( "DSC_1267")
AvailableAvailable, No arrivalOnly departureNot available -
from €174.00
Size 50 m² Occupancy 1 - 2 adults , 1 - 3 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
hairdryer, WiFi, balcony, coffeemaker, TV, bathrobe, telephone, closet, bed linen available, towels available, Wi-fi free of charge, cable TV, terrace, kettle, smart working area
Bathroom facilities
shower, toilet, bath, toilet, bath, toilet, shower, courtesy toiletries
Location/room with view/apartment
main building
" Photos"
![Hotel-Serena-PRINT-39]( "Hotel-Serena-PRINT-39")
![Hotel-Serena-PRINT-59]( "Hotel-Serena-PRINT-59")
![Hotel-Serena-PRINT-45]( "Hotel-Serena-PRINT-45")
![Suite bagno]( "Suite bagno")
![Suite 112]( "Suite 112")
AvailableAvailable, No arrivalOnly departureNot available
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