FAMILY & WELLNESS HOTEL SERENA
BOOOM!
An explosion of joy, colours, games and fantastic places to visit in Andalo, the pearl of Trentino, where Mother Nature beckons adults and children to discover every treasure. A family vacation like this is a mosaic of possibilities just waiting to compose!
Enjoy yourselves here in our 100% family hotel with entertainment service, babysitting, Kids’ Restaurant and Mini Club!
For you, dear parents, lots of free time to dedicate to yourself - enhanced by exquisite cuisine - and to add to your relaxation we offer a fabulous wellness proposal!
So, everyone in position: ready ... set ... vacation!
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Trentino Guest CardIf you book here you will get the Trentino Guest Card directly with your booking confirmation. It gives you free entry to all the main museums, and exclusive services. It allows you to circulate freely on public transport.
- My Family Hotel
Health and security measures
- Disinfection of often touched items and surfaces
- Checklists how to clean rooms - during stay and after departure
- Guests may ask for no room cleaning during their stay
- Bedlinen, towels and laundry are washed according to rules of local authorities
- Usage of cleansers that are effective against Corona Virus
- Laundry is washed at highest temperature that is allowed by producer
- Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
- Accommodation is sealed after cleaning
- Regular ventilation of commonly accessible areas
- Disinfecting of rented equipment
- Accommodation is disinfected between every guest stay
- Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
- Surgical mask for guests available
- Well visible stand-up display with Covid19 rules in front of entrance
- Procedure for health checks of guests available
- Disinfectant for hands in accommodation and common rooms
- Staff follows all security rules of the local authorities
- Storing of staff roster for four weeks
- Usage of health- or tracking apps is recommended
- Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
- Employees wear surgical masks
- Sensitizing of employees to meet min. distance rules
- Regular Covid19 tests for employees that have direct guest contact
- Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
- All plates and dishes, cutlery, glasses are disinfected
- Compliance of distance in all food areas
- One-way gloves for guests at the buffet
- App for room service
- Distance rules are kept
- Min. distance between tables and seatings or distance by separators
- Non-cash payment possible
- Contactless checkIn/checkOut
- Separation or physical barriere between staff and guests in corresponding areas
Host information
For over 40 years, our family has made hospitality our distinction. We, and our daughter Beatrice, will be happy to welcome you to our hotel, combining tradition with modern touches.
Ready to discover us?
Facilities
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Spa
- Turkish bath
- tanning booth
- whirlpool
- massages
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Location
- quiet location
- green area
- near the supermarket: 2
- reachable by car
- supermarket - distance (m): 2
- meadowlands
- right at the ski-bus/ hiking-bus/ bus stop
- reachable by bike
- mountain location
- ski lifts - distance (m): 500
- reachable by MTB, E-Bike
- ATM - distance (m): 100
- altitude (mt. a.s.l.): 1000
- centrally located
- accessible by ski lifts or shuttle
- central location
- cross-country trails - distance (m): 200
- edge of ski run
- private setting
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Facilities / Services
- sundeck
- terrace
- bar
- bicycle parking space
- free use of internet
- reading room
- ballroom/events room max. pers.: 100
- own skibus
- internet - e-mail available
- welcome drink
- satellite TV
- park
- safe
- electric car charging station
- common room
- wheelchair accessible
- bowl
- disabled accessible
- laundry service
- pets welcome
- car parking lot
- lift / elevator
- farm produce
- tiled stove
- motorcycle parking spot
- boot dryer
- disabled washroom
- own garden
- room service
- open fire-place
- cellar bar
- wireless corner
- TV room
- heating
- ironing service
- wake-up service
- ski storeroom
- library
- only small pets allowed
- luggage storage
- crib
- information on the region
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Sports / Leisure time
- tobogganing
- organized activities/guest services/house program
- free admission to indoor/outdoor pool
- mountain activities
- hikes/guided hiking tours
- adventure tours
- table tennis
- mountain/hiking guide
- lounge chairs free of charge
- ski instructor/tour guide
- indoor pool with children's basin
- garden / meadow
- nordic walking
- snowshoe hiking
- entertainment evenings
- swimming pool
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Wellness
- aromatic steam sauna
- massage
- beauty treatment
- wellness area
- caldarium sauna
- tanning booth
- relaxation room
- Kneipp's facility
- body treatment
- esthetic treatment
- sauna
- steambath
- whirlpool
- indoor swimming pool
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Rental
- bike rental
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Beds & rooms
- bed / s: 57
- double room/s: 3
- single room/s: 1
- multi-bed room/s: 28
- room
- suite / s: 3
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Children
- baby bath tub
- children's bikes
- children's program
- Stroller on request
- crib/baby bed
- indoor games
- children's pool
- mini club
- playground
- bottle warmer
- children's equipment
- children's menus
- full facilities for babies
- babysitter on request
- childcare for baby meal
- baby monitor on request
- highchair
- stroller rental
- children's bed
- baby change pad
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Meals
- vegetarian food
- children's menu
- à la carte restaurant
- organic food
- traditional cuisine
- gluten-free meals
- packed lunch
- buffet
- afternoon snack
- grilled food
- breakfast buffet
- à la carte menu
- international cooking
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Camping facilities
- infant (euro/Night): 15
- extra Child (euro/Night): 15
- pets (euro/Night): 20
- child visitor ( euro/Day): 15
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Category
- family hotel
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Payment methods
- credit cards accepted
- cash payment
- bank transfer
- EC-Cash/Maestro
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Suitability
- children
- families
- wheelchair accessible
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Foreign languages
- German
- English
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Courses / Instructions
- nordic walking lessons
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Meetings / Conferences
- WiFi
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Conditions
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The reservation is considered confirmed upon payment of a deposit amounting to 30% of the stay;
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The deposit is refunded in case of cancellation before 14 days prior to arrival. From 14 days to no show we ask for a payment of 80% of the board (also in case of illness or other objective impediments). In any case of cancellation we will still retain € 70.00 office expenses.
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The room is available from 3 p.m. on the day of arrival and we ask for it to be vacated by 10 a.m. on the day of departure.
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Contact & Directions
FAMILY & WELLNESS HOTEL SERENA
38010 ANDALO IT
Arrival
Check-in starting at 2.30 pm by midnight. Please advise in case of arrival after 7.00 pm
Trust-You rating
360° " Panorama"
Panoramica Family Hotel Serena" Photos"
Rooms
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More details
- Comfortable beds
- Some with balcony
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
internet connection available, TV, linen provided , toiletries, heater, Wi-fi free of charge, kettle, safe, bathrobe, air conditioning, mini-bar, toilet laundry, desk, towels available, WiFi, closet, telephone, low-noise room/apart., cable TV, self check in, bed linen available, hairdryer
Bathroom facilities
bath, toilet, no. of bathrooms: 1, no. of toilets: 1, shower, toilet, bidet, running hot/cold water, shower, courtesy toiletries, wash stand, toilet
Camping site
TV connection, size in square meters: 17
Location/room with view/apartment
main building
Bed distribution
French bed
" Photos"
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AvailableAvailable, No arrivalOnly departureNot available -
from €114.00
Size 20 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 1 Bedrooms 1 More details
Family Luna
The ideal solution for families with only one child, they are known for their characteristic style, the lovely wood panelling or the exposed beams that cover the walls in gold, pink or white colours. The environment offers the opportunity to host a third bed or a crib for the little ones.
- Comfortable beds
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
linen provided , non-smoking room/apt., family room/apt., hairdryer, TV, low-noise room/apart., kettle, closet, toilet laundry, mini-bar, safe, refrigerator, desk, WiFi, bed linen available, bathrobe, bed linen (non-allergenic), self check in, air conditioning, Wi-fi free of charge, towels available, bedding, cable TV
Bathroom facilities
bath, toilet, bidet, toilet, wash stand, shower, bath, shower, toilet, courtesy toiletries
Bed distribution
number single bed/s: 1, number toddler bed/s: 1, single bed, double bed (1 bed/2 mattresses)
Location/room with view/apartment
main building
" Photos"
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AvailableAvailable, No arrivalOnly departureNot available -
from €141.00
Size 38 m² Occupancy 2 adults , 1 Child Rooms 1 Bedrooms 1 More details
- Comfortable beds
- Balcony
- Flooring in parquet
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
balcony, TV, bathrobe, toilet laundry, towels available, smart working area, cable TV, heater, hairdryer, baby change pad, non-smoking room/apt., bed linen available, WiFi, no carpet, Wi-fi free of charge, air conditioning, linen provided , telephone, closet, mini-bar
Bathroom facilities
bath, toilet, bidet, wash stand, shower, toilet, shower, toilet, courtesy toiletries, separate toilet
Bed distribution
number toddler bed/s: 2, double bed (1 bed/2 mattresses)
Location/room with view/apartment
main building
" Photos"
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AvailableAvailable, No arrivalOnly departureNot available -
from €147.00
Size 30 m² Occupancy 2 adults , 2 children Rooms 1 Bedrooms 1 More details
For larger families, the Cielo family is the ideal solution with beautiful wood panelling and comfortable bunk beds or beds for children. Wood dominates the environment and enhances the typically Alpine charm of the room. A perfect solution for those who love comfort on vacation and are looking for a unique style.
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
kettle, baby change pad, TV, telephone, hairdryer, Wi-fi free of charge, cable TV, balcony, closet, bathrobe, balcony (in some rooms), WiFi, desk, refrigerator
Bathroom facilities
bidet, wash stand, running hot/cold water, shower, bath, toilet, toilet, shower, toilet, bath
" Photos"
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![234]( "234")
![2344]( "2344")
AvailableAvailable, No arrivalOnly departureNot available -
from €164.00
Size 38 m² Occupancy 2 adults , 2 children Rooms 1 Bedrooms 1 More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bed distribution
number single bed/s: 2, number toddler bed/s: 1, double bed (1 bed/2 mattresses)
Room/apartment features
toiletries, kettle, bathrobe, hairdryer, mini-bar, heater, closet, non-smoking room/apt., bed linen available, telephone, desk, WiFi, toilet laundry, balcony, TV, cable TV
Bathroom facilities
running hot/cold water, shower, toilet, courtesy toiletries, bath, toilet, toilet, shower, bidet, wash stand
Location/room with view/apartment
main building
" Photos"
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![224]( "224")
![2244]( "2244")
AvailableAvailable, No arrivalOnly departureNot available -
from €164.00
Size 38 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
telephone, kettle, desk, mini-bar, balcony, toilet laundry, bathrobe, hairdryer, TV, separate bedroom/s: 0, WiFi, no carpet, closet
Location/room with view/apartment
main building
Bathroom facilities
shower, courtesy toiletries, separate toilet, bath, toilet, shower, toilet
Bed distribution
double bed (1 bed/2 mattresses), number toddler bed/s: 2
" Photos"
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![DSC_1338]( "DSC_1338")
AvailableAvailable, No arrivalOnly departureNot available -
from €174.00
Size 55 m² Occupancy 1 - 2 adults , 1 - 5 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Location/room with view/apartment
main building
Room/apartment features
non-smoking room/apt., heater, bed linen available, kettle, hairdryer, coffeemaker, baby change pad, toilet laundry, separate living room, luxurious furnishing, closet, modern furnishing, bathrobe, WiFi, balcony, cable TV, separate bedroom/s: 0, TV, telephone
Bed distribution
number toddler bed/s: 5, number king-size bed/s: 1
Bathroom facilities
courtesy toiletries, shower, toilet, separate toilet, shower
" Photos"
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![DSC_1267]( "DSC_1267")
AvailableAvailable, No arrivalOnly departureNot available -
from €174.00
Size 50 m² Occupancy 1 - 2 adults , 1 - 3 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
courtesy toiletries, shower, toilet, bath, toilet, bath, toilet, shower
Room/apartment features
hairdryer, WiFi, balcony, coffeemaker, TV, bathrobe, telephone, closet, bed linen available, towels available, Wi-fi free of charge, cable TV, terrace, kettle, smart working area
Location/room with view/apartment
main building
" Photos"
![Hotel-Serena-PRINT-39]( "Hotel-Serena-PRINT-39")
![Hotel-Serena-PRINT-59]( "Hotel-Serena-PRINT-59")
![Hotel-Serena-PRINT-45]( "Hotel-Serena-PRINT-45")
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![Suite 112]( "Suite 112")
AvailableAvailable, No arrivalOnly departureNot available
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